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Introduction >
Using pop-up blocker >
To always allow pop-ups in mybenefits >
What if no information bar appears >
To turn off pop-up blocker >
mybenefits and Microsoft Windows XP Service Pack 2 (SP2)
With Microsoft Windows XP Service Pack 2 (SP2), Internet Explorer allows you to prevent most pop-up windows from appearing while you're using the Internet.
When you install SP2, Pop-up Blocker is turned on in Internet Explorer and set to the medium setting, which means it will block most automatic pop-ups. The default settings for the pop-up blocker allow you to see pop-ups that are opened when you click a link or button on a Web site. But this setting will block access to all other types of popups.
To continue to use mybenefits with XP Service Pack 2 you can
- Change the pop-up settings to always permit pop-ups when in mybenefits, or
- Turn off the pop-up blocker whenever you enter mybenefits.
To Always Allow Pop-ups in mybenefits
Use the information bar that appears when a mybenefits pop-up is blocked.
Information bar when a pop-up is blocked
Click on the bar.
Information bar when a pop-up is blocked
Click on "Always Allow Pop-ups From This Site..."
What if no information bar appears?
- Open Internet Explorer.
- On the Tools menu, point to Pop-up Blocker, and put your cursor over "Pop-up Blocker Settings..."
Internet Explorer Tools menu
Select "Pop-up Blocker Settings"
Type *.mybenefits.co.uk in the "Address of Web site to allow" box, and then click "Add."
Pop-up Blocker Settings window
This will always allow you to use mybenefits without having to turn your pop-up blocker on and off each time.
- Open Internet Explorer.
- On the Tools menu, point to Pop-up Blocker, and put your cursor over "Turn Off Pop-up Blocker".
Internet Explorer Tools menu
Select "Turn Off Pop-up Blocker"
This will allow all pop-up windows. If you wish, you may re-enable the pop-up blocking when you are finished with mybenefits. Just repeat the process above and click "Turn On Pop-up Blocker".
